essential training for team leaders and managers

Most managers are selected for their skills in decision-making, planning, organising and technical experience in the field – yet most of the work that managers do requires high-level emotional intelligence and group skills.

Geoff Fitzgerald and I have collaborated to provide a series of one-day workshops that address these essential skills:

1. Emotional Intelligence for Team Leaders and Managers 2. Leading Effective Groups 3. Dealing with Difficult People & Situations 4. Promoting Resilience in Front Line Workers

Download our "essential training" flyer, with summaries of each of the workshops.

New Workshop – This year we are offering a new workshop on the leadership of change. The workshop is titled “Taking Charge of Change” and will be offered on the 20th of April 2012. More details about the workshop can be found in the flyer, which is available at the link below.

upcoming public workshops

Leading Effective Groups

Brisbane - Friday 9th of March 2012

This workshop will provide participants with the core skills to facilitate group processes for team meetings, planning workshops, stakeholder engagement forums or other gatherings.

Fee: $286.00 per person. Includes lunch, morning and afternoon tea, workshop notes, CD with notes and templates.

Download the Flyer

Download the Registration Form

Taking Charge of Change

Brisbane - Friday 20th of April 2012

This workshop is about thinking strategically about change & keeping people at the centre of your change strategy. Participants will be guided through a process to develop a strategy for their own organisational change project – whilst developing their individual skills for the leadership of that project. The workshop will integrate a range of contemporary approaches to change management, with a focus on participatory approaches.

Fee: $286.00 per person. Includes lunch, morning and afternoon tea, workshop notes, CD with notes and templates.

Download the Flyer

Download the Registration Form

Promoting Resilience in Front Line Workers

Brisbane - Friday 25th of May 2012

This workshop will teach managers, team leaders and front-line workers the skills to reduce stress, manage conflict situations and protect themselves from issues of burnout, psychological injury and compassion fatigue.

Fee: $286.00 per person. Includes lunch, morning and afternoon tea, workshop notes, CD with notes and templates.

Download the Flyer

Download the Registration Form

in-house workshops

In-house workshops can also be negotiated, tailoring the material to your group’s needs. We welcome all enquiries - for more information call Matthew Ford on 0431 529 233 or Geoff Fitzgerald on 0432 075 088.